Redefining Credibility: How Modern PR Earns Trust in the Age of AI

The public relations landscape in 2025 is nothing like it was a decade ago. As brands compete not just for headlines but for credibility, they’re navigating a world where artificial intelligence, hyper-fragmented media, and a demand for radical authenticity are rewiring how people pay attention. Here, we’ll explore how the smartest communicators are evolving beyond traditional media relations and what modern PR really looks like when trust is earned, not bought.

Why the Old Rules No Longer Apply

1. Trust Is Eroding But Signals Matter More Than Ever

Recent research from VaynerX, Muck Rack, and Ipsos underscores the precarious state of trust. According to their joint report, 56% of consumers say their trust in news sources has declined over the past five years.  When people decide which brand messages to believe, their top trust signals are fact-checked information, transparency of sources and balance not just glossy visuals.

That’s a big deal: in an era of AI-generated content and manipulated media, these “proof points” are non-negotiable for credibility.

The Fragmented Audience: Legacy Media + Social Platforms = A New PR Balancing Act

One of the pivotal tensions in modern PR comes from media consumption habits. The same report shows that 57% of consumers still cite local news as their most trusted source, while a staggering 85% of 18–34-year-olds say they get news from social media platforms.

This split creates a dual challenge for PR:

  • Brands must maintain the authority and rigor associated with legacy media.
  • At the same time, they need to engage across the immediacy, scale, and intimacy of social channels.

In other words, modern PR practitioners can’t pick just one lane. They must be seen as both trustworthy and accessible.

AI Is Transforming PR For Better and Worse

AI isn’t just influencing marketing, it’s fundamentally remaking how PR teams work and how audiences perceive messages.

  • According to Axios, three in four PR professionals now use generative AI, a nearly three-times increase since early 2023.
  • They use it for brainstorming ideas (82%), writing first drafts (72%), editing (70%), and research (59%).
  • But it’s not all smooth sailing: many communications pros express concern that over-reliance on AI could hamper talent development in junior teams.

Meanwhile, AI is raising serious risks around authenticity. Deepfakes and manipulated media are getting more sophisticated. Research shows that these pose a real threat to trust in media, especially when content is shared widely without verification. Journalists themselves are worried — a study of 500+ news professionals found that nearly 90% believe AI significantly increases the risk of disinformation.

 

What Modern, Credibility-Driven PR Looks Like in Practice

Given these shifts, successful PR in 2025 demands a new playbook. Here are the strategies top brands and leaders are using to earn earned attention:

1. Evidence-First Storytelling

Brands are doubling down on verifiable data. Rather than just producing visually compelling content, communicators are grounding narratives in facts, citing sources, and building transparency into every message. As the VaynerX/Muck Rack/Ipsos report notes, consumers increasingly demand “functional proof”, not just pretty imagery.

2. Consistency Over Momentary Virality

Consistency matters. While 90% of brand leaders in the study agreed on the need for a “steady presence,” only 29% said their brand voice was consistently authentic. This signals a huge opportunity: authenticity isn’t just about what you say in a crisis; it’s how you show up every day. Over time, that consistent presence builds a reputation that holds up under scrutiny.

3. Hybrid Media Strategy

Modern PR teams are bridging legacy and social media. They pitch to traditional outlets; journalists, local news, and niche trade media, while simultaneously cultivating credible conversations on platforms like LinkedIn, TikTok or X. This hybrid strategy helps brands be seen in trusted places and where attention lives in real time.

4. Micro-Influencers & Niche Voices

Influencer PR is evolving. According to Agility PR, brands are leaning less on celebrity names and more on micro and nano-influencers whose values genuinely align with the brand.  These smaller creators drive more authentic conversations, often in tightly defined communities and they can feel more credible than a paid ad.

5. Ethical AI Use & Transparency

Brands are being held to a higher standard around AI: communicating when they’ve used AI, being explicit about sourcing, and verifying media authenticity.
The era of “AI did it all” is waning; modern PR needs to show how AI supports, not replaces, human judgment.

6. Proactive Risk & Crisis Planning

PR crises now include not just reputational risk, but technological risk: cyberattacks, AI deepfake misuse, data leaks, says agilitypr.com. Forward-thinking teams are building crisis plans that integrate digital forensics, AI tools to detect misinformation, and transparency frameworks to respond quickly.

Why This Matters for Brands And Leaders

  • Reputation is the new asset. In a world where trust is fragile, a brand’s long-term value increasingly hinges on its credibility, not just its products.
  • Earned media is the currency of discoverability. With AI reshaping search and algorithms, third-party coverage from real journalists or credible creators can significantly boost discoverability and authenticity.
  • Sustained engagement beats one-offs. Brands that focus on steady, evidence-based communication build relationships, not just clicks.
  • Transparency is a competitive advantage. Being open about your processes, including your use of AI, isn’t just risk mitigation. It’s a way to win trust in a skeptical world.

Final Thought

Modern PR is no longer about getting headlines; it’s about building a foundation of trust that withstands scrutiny. In 2026, that means blending the authority of traditional media with the immediacy of social platforms, leaning into data and verification, and using AI responsibly. The brands that master this mix won’t just earn attention, they’ll earn something far more valuable: sustained credibility.